PIT&RIG
Let’s talk

Support

A person picks up.
No phone tree.

Call and you get a human being. Not a chatbot, not an AI, not a phone tree, not a ticket number and a three-day wait. When a ticket won't go through at the end of a twelve-hour shift, you talk to someone who knows the work.

Talk to a person587-843-6268
Jean-Pascal Remon, Pit & Rig's founder, smiling outdoors in a black Pit & Rig hoodie.
Jean-Pascal Remon, founder. This number rings his phone.
THE INTERACTIVE FIELD MANUAL

A little guidance. A lot less guesswork.

Pick your role and walk through the platform, one step at a time. Invitations, tickets, crew sign-on, approvals, invoices and Control budgets.

Open the platform guide

Call

Fastest way to a fix.

Say what you were trying to do and where it stopped. You'll be talking to someone who knows what a daily ticket is, not reading from a script.

587-843-6268

In the app

The Help button, bottom right.

An AI assistant for quick how-to questions, any time of day. It can be wrong and it can't change anything in your account — for that, or whenever you'd rather talk to a person, call.

Email

For anything that needs a paper trail.

Screenshots, exports, a list of changes. Same people, same answer — just in writing.

info@pitandrig.com

The fast lane

Three things make it a two-minute call.

The ticket number
LEM-002184 — it's on the ticket and the PDF.
The PO
If the problem is a rate, a ceiling or an approval.
What you expected
And what happened instead. That's usually the whole diagnosis.
Page one of the Pit & Rig Fieldbook overview: The work is done. So why aren’t you paid yet?
FREE PDF2 PAGES · 200 KB
THE FIELDBOOK OVERVIEW

The whole pitch.
Two pages.

Where field-ticket money leaks, how a ticket goes from the field to paid, and what it costs. Five minutes to read, no sales call.

  • Where your money leaks, and the fix
  • From the field to paid, in four steps
  • What’s built in, and what it costs